Logistics outsourcing has become the norm for many e-commerce brands: rapid growth, international expansion, omnichannel commerce, seasonal peaks… all of these challenges make working with 3PL partners essential.
But while logistics execution may be outsourced, accountability for performance remains entirely on the shipper’s side.
Order preparation times, inventory accuracy, delivery reliability, SLA compliance, dispute management: all of these challenges require full, reliable and actionable visibility which is often difficult to achieve when data is scattered across multiple systems and service providers.
This is exactly where Spacefill 3PL Connect transforms the shipper–3PL relationship. By connecting and normalizing the IT systems of shippers and logistics providers, Spacefill creates a shared data foundation that turns KPIs and dashboards into true strategic management tools, rather than simple reporting outputs.
In theory, outsourcing logistics enables shippers to gain agility and execution capacity.
In practice, it often leads to a loss of visibility over actual operational performance.
Many e-commerce brands face recurring issues such as:
This fragmentation of information leads to several pitfalls:
To effectively manage outsourced operations, shippers need a cross-functional, business-oriented view, not just an operational one.
The real challenge is not just having access to these KPIs, but being able to cross-reference, contextualize and benchmark them based on a single, shared data source between shippers and their logistics partners.
With 3PL Connect, Spacefill connects in real time:
Every logistics event becomes actionable data, automatically synchronized and interpreted in a consistent way, regardless of the source system.
By positioning itself above ERP, WMS and TMS systems, Spacefill 3PL Connect does not replace existing tools it reconciles them.
This centralization and normalization enable the production of reliable KPIs, consistent dashboards, and most importantly, a shared and aligned view of performance between shippers and logistics providers.
Beyond performance indicators, this data foundation provides real-time operational visibility across inventory, orders and deliveries. This visibility allows shippers to anticipate bottlenecks, prioritize corrective actions and make better trade-offs well before issues impact the end customer.
One of the key benefits of Spacefill dashboards is that they give shippers a global view of all their operations—even when spread across multiple warehouses, multiple 3PLs, multiple countries and multiple sales channels—made possible by the data connection and normalization performed by 3PL Connect.
E-commerce brands no longer need to jump between tools and reports: everything is accessible from a single interface.
Spacefill dashboards offer:
This makes it easy to quickly identify underperforming partners, understand the root cause of operational slowdowns, or anticipate risks such as stockouts or capacity saturation.
With Spacefill dashboards, KPIs are no longer just about looking backwards:
Shippers can act before customer impact becomes visible.
Spacefill dashboards also become a central asset for monthly performance reviews, partner discussions, contract renegotiations and volume reallocation decisions.
With shared, objective and transparent data, the shipper–3PL relationship becomes:
For fast-growing brands, Spacefill KPIs and dashboards make it possible to scale faster without losing control, onboard new 3PLs without adding complexity, protect the customer experience despite operational complexity, and turn logistics data into a competitive advantage.
Logistics is no longer just a cost center it becomes a differentiation lever.
With Spacefill 3PL Connect, KPIs and dashboards are not just reporting tools.
They become a true control tower for e-commerce shippers, enabling them to regain visibility, objectively assess performance, align all stakeholders around a single source of truth, and make better decisions faster.
With Spacefill, shippers manage their operations as if they were in-house, with the added flexibility of 3PL outsourcing.